Operations Lead - Rideau Centre

Alo Yoga · Ottawa, ON

Posted 8/17/2026 · last confirmed live 8/26/2026

WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. OVERVIEW The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.     Operations Leader   Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink   Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps   Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management   Champion strong visual standards for the sales floor   Support a safe work environment and efficient operation through strong stockroom standards and processes   Business Leader    Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized   Demonstrate strong business acumen by leveraging metrics to support business-driving strategies   Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests   People Leader   Leads by example and inspires staff in daily operations and guest experience.   Directly oversee the Operations Associates; responsible for recruitment and development of talent   Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader   Business Partner   Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed   Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC)   Operations Lead Qualifications:   2+ Years prior work experience in a client-centric, sales environment   Proven leadership capabilities demonstrating excellent decision making   Values feedback, receptive to receiving feedback and eager to provide   High energy, upbeat and enthusiastic with the ability to integrate fun and work   Self-motivated with a desire to achieve results and excel individually, and as a team   Excellent interpersonal and written communication skills   Aligns with and embodies ALO’s Guiding Principles Job Level: Associate The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open  availab ility and are expected to work variable shifts including peak days and weekends.  All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   JUST SOME OF THE PERKS  Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees) 401K with company matching (Full-Time Employees) Monthly Store Incentives Clothing Allowance Free yoga classes at any of our Sanctuaries (select cities)   #LI-JJ1 #LI-3 #li-onsite For CA residents, Job Applicant Privacy Policy  HERE .  

This role is published by Alo Yoga on greenhouse. SwiftFit is not the employer and does not accept applications.