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Account Director, Commerce

WPP Media · London

Posted 7/20/2026 · last confirmed live 8/26/2026

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About WPP Media WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by our pioneering agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth. WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working. For more information, visit wppmedia.com .   2988 - Account Director, Commerce - UK About EssenceMediacom: A Leading WPP Media Brand   EssenceMediacom is a new breed of media agency. Grounded in analytics & insights and powered by data & technology, we believe in the power of media and creative to drive breakthroughs for the world’s best brands. We help clients understand the modern marketing paradox and discover the breakthroughs brands need to win with their consumers. We are designed for the new communications economy — built on data & technology, built for people & algorithms, built around diverse schools of thought, built to test & learn at scale, and, crucially, built to evolve.   Role Summary and Impact   The Role:   We’re seeking an experienced Retail Media Account Director to come and join the growing community in WPP Media’s Commerce Practice.   We’re looking for a skilled Commerce Media Account Director to lead key client accounts across Amazon Sponsored Ads, Amazon DSP, CitrusAd, Criteo & Kevel. You’ll be a senior member of the team, responsible for translating your client’s business objectives into media strategies, while also ensuring operational excellence and coaching your team of commerce media specialists.   Responsibilities:   Act as the day to day senior contact for key clients, providing strategic guidance across Amazon and additional retailers utilising CitrusAd, Criteo & Kevel.   Build and oversee performance-driven media plans (leveraging Sponsored Advertising, DSP, onsite/offsite retail audiences)   Ensure campaigns are executed to the highest standard, including QA, pacing and optimisation   Lead business reviews with clear narrative on the impact of media including but not exclusive to ROAS, new to brand share, and retail sales impact   Develop test and learn roadmaps to drive client innovation in targeting, bidding and new retail media formats   Manage scope, forecasting, budgets and profitability across your accounts    Line manage and mentor a team of activation specialists, setting standards for quality and delivery     Collaborate with internal teams to ensure we are driving a full funnel approach to media for our clients   Help o drive process automation through adoption of technology and efficient ways of working.   Skills and Experience   At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:   Be  Extraordinary  by  Leading Collectively  to  Inspire transformational Creativity.   Create an  Open  environment by  Balancing People and Client Experiences  by  Cultivating Trust .   Lead  Optimistically  by  Championing Growth   and Development  to  Mobilize the Enterprise .     About you   Proven media agency background   Strong hands-on experience running campaigns in  Amazon Sponsored Ads and DSP   Solid working knowledge of  CitrusAd and Criteo  (onsite and offsite retail media)   Confident managing senior client stakeholders, simplifying complex performance results into clear recommendations   Passion for coaching and building capability in your team   Experience of  Amazon Marketing Cloud (AMC)  or retailer clean room analytics would be a nice to have but not required   Exposure to wider commerce channels (e.g. Tesco Media)     Life at WPP Media & Benefits   Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.      WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.     We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.   Please note this is a UK based role and requires individuals to have the right to work in this location   Please read our Privacy Notice ( https://www.wppmedia.com/pages/privacy-policy )  for more information on how we process the information you provide.     #LI-Promoted   Please read our Privacy Notice   for more information on how we process the information you provide.  

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