Behavioral Health Outpatient Scheduler

Bright Harbor Healthcare · Berkeley Township, NJ

Posted 8/11/2026 · last confirmed live 8/26/2026

Apply on Bright Harbor Healthcare’s site

We are seeking a reliable, organized, and compassionate Behavioral Health Outpatient Scheduler to support front desk operations for a large outpatient behavioral health practice in Ocean County, NJ. This role serves to ensure appointments are scheduled accurately, communication is timely, and client flow is smooth and professional. Position Title: Outpatient Scheduler Position Type: Per Diem Benefits Eligible: No Department: Adult Clinical Services - Outpatient Location: Bayville, NJ 08721 Salary: $19.00 - $24.00 hourly Responsibilities: Respond to scheduling assignments, and provide courteous assistance to clients, families, clinicians, and referral sources. Schedule, cancel, and reschedule outpatient behavioral health appointments while maintaining accurate provider calendars. Confirm appointment details, communicate changes promptly, and help manage cancellations, waitlists, and urgent scheduling needs. Collect and update client demographic, insurance, referral, and contact information in the electronic health record or scheduling system. Coordinate with clinicians and front desk staff to support efficient daily operations and timely access to care. Maintain confidentiality and handle client information in accordance with HIPAA and agency policies. Assist with general front desk duties, including check-in support, messages, documentation follow-up, and other administrative tasks as needed. Provide a calm, professional, and welcoming experience for clients seeking behavioral health services. Requirements High school diploma or equivalent required; additional administrative or healthcare training preferred. Prior experience in medical scheduling, behavioral health, outpatient services, front desk operations, or customer service strongly preferred. Strong communication, organization, and multitasking skills. Comfortable using phones, email, scheduling systems, and electronic health records. Ability to remain professional, patient, and compassionate in a fast-paced environment. Excellent attention to detail and ability to maintain accurate records. Knowledge of HIPAA and confidentiality expectations preferred.

This role is published by Bright Harbor Healthcare on workable. SwiftFit is not the employer and does not accept applications.