Apply on Coupang Internal’s sitePlease complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address .
About Coupang
Coupang is one of the world’s fastest-growing e-commerce platforms, redefining the customer experience through technology and operational excellence. In Taiwan, Coupang is rapidly expanding its retail business, focused on delivering best-in-class selection, pricing, and customer experience.
Role Overview
As a Retail Business Analyst , you will play a key role in driving data-driven decision-making across Coupang Taiwan’s retail organization. You will partner closely with Merchandising, Pricing, Supply Chain, and Operations teams to analyze performance, identify growth opportunities, and optimize business outcomes.
This role requires strong analytical capabilities, business acumen, and the ability to translate complex data into actionable insights.
Key Responsibilities
Business Performance & Insights
Analyze retail KPIs including sales, margin, inventory turns, and customer behavior to identify trends and performance gaps
Provide actionable insights to improve category growth, profitability, and operational efficiency
Build dashboards and reports to monitor daily/weekly/monthly business performance
Pricing & Promotion Analytics
Support pricing strategy through competitive benchmarking and elasticity analysis
Evaluate promotional effectiveness and ROI, recommending improvements for future campaigns
Partner with merchandising teams to optimize assortment and pricing decisions
Inventory & Supply Chain Optimization
Analyze inventory health, demand forecasting accuracy, and replenishment efficiency
Identify risks such as stockouts and overstock, and propose mitigation strategies
Collaborate with supply chain teams to improve operational efficiency
Strategic Projects
Support strategic initiatives such as new category launches, vendor performance analysis, or market expansion
Conduct deep-dive analyses to identify growth opportunities and operational improvements
Develop business cases and present recommendations to leadership
Data & Stakeholder Collaboration
Work cross-functionally with Merchants, Operations, Finance, and Tech teams
Translate business requirements into data solutions
Communicate insights effectively to both technical and non-technical stakeholders
Basic Qualifications
Bachelor’s degree in Business, Economics, Statistics, Engineering, or related field
8+ years of experience in business analytics, consulting, e-commerce, or retail
Strong analytical skills with proficiency in Excel and SQL
Experience working with large datasets and building dashboards (e.g., Tableau, Power BI)
Strong problem-solving skills and attention to detail
Preferred Qualifications
Experience in e-commerce or fast-paced retail environments
Familiarity with pricing, merchandising, or supply chain analytics
Proficiency in other data analytic tools (preferred)
Strong communication skills in English (highly preferred)
Ability to thrive in a fast-paced, ambiguous environment
Key Competencies
Data-driven decision-making
Strong business judgment
Ownership and accountability
Stakeholder management and communication
Agility and adaptability
Recruitment Process and Others
Recruitment Process
Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
This job posting may be closed prior to the stated end date for application if all openings are filled.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
This role is published by Coupang Internal on greenhouse. SwiftFit is not the employer and does not accept applications.