Mid-Level Manager - Retail (Centris, QC)

Tasq Staffing Solutions, Inc. · Quezon City

Posted 8/17/2026 · last confirmed live 8/26/2026

Apply on Tasq Staffing Solutions, Inc.’s site

Work Setup: Onsite Location: Centris, QC Schedule: Shifting schedule Qualifications: Bachelor's Degree 6 to 8 years of overall experience Minimum 4 to 5 years’ experience in managing teams for contact center Experience in Customer Service Domain Responsible for administrative aspects including reporting Ability to plan, prioritize, organize and communicate with client Proficiency in Call center applications, Work-force management applications, Quality tools and technologies, and other related Call Centre software Experience in goal setting (defining and prioritizing specific, driving objectives) Responsibilities: Strategy translation: Breaking long-term executive plans into actionable steps for specific teams. Communication flow: Passing updates, goals, and feedback both up and down the corporate ladder. Resource management: Overseeing department budgets, staffing needs, and work tools. Team leadership: Training, supervising, and supporting first-line supervisors or staff Problem-solving: Resolving internal conflicts and adapting workflows to new challenges.

This role is published by Tasq Staffing Solutions, Inc. on workable. SwiftFit is not the employer and does not accept applications.