Sr. Director, Revenue Operations

Pacvue · US Remote · Remote

Posted 7/27/2026 · last confirmed live 8/26/2026

About Us:   Pacvue is the leading Commerce Media OS, powering over $12B in advertising spend across 100+ global retail media networks including Amazon, Walmart, Target, Kroger, Instacart, Criteo, and CitrusAd. Powered by industry-leading AI and real-time data, Pacvue enables over 70,000 brands and agencies to maximize advertising performance, drive incrementality, and expand reach across the commerce universe from a single mission control. As of 2025, Pacvue powers 12% of total retail media ad spend worldwide excluding China. Combined with Helium 10’s SMB solutions, Pacvue delivers the industry’s most comprehensive platform for businesses of all sizes.   At Pacvue and Helium 10, great careers don’t just happen — they’re built. Here, you’ll rise as an industry leader, push the boundaries of innovation, own your journey, and thrive as part of an inclusive global community that’s redefining the future of commerce.   About the Role:   We are looking for a Sr. Director, Revenue Operations to architect and lead the processes and systems that drive our go-to-market engine across all regions.  This role sets the strategic vision and long-term direction for revenue generation across the entire GTM organization — unifying Sales Ops, Marketing Ops, and Customer Success Ops into a single end-to-end process. It requires deep, hands-on analysis of our pipeline, conversion rates, and sales capacity. This leader reports to the CFO, directly shaping company-wide GTM policy with decisions carrying both immediate and long-term organizational impact.  You will be responsible for building the infrastructure, insights, and operational cadence that drive revenue growth, productivity, and commercial excellence    In this cross-functional role, you will build and mentor the team that manages our:   Sales Operations   Marketing Operations   Customer Success Operations   Deal Desk   GTM Systems    You’ll thrive in this role if you:   Combine strategic thinking with operational rigor and disciplined execution   Forward thinking approach – getting in front of emerging trends ahead of the business    Are a trusted thought partner to sales and GTM leadership   Excel in fast-paced, evolving environments and know how to build for scale   Bring strong analytical acumen, systems thinking, and cross-functional influence   Thrive in designing processes and teams from the ground up introducing fresh ideas and frameworks that will enable the business to operate more holistically and less reactive.   Responsibilities:   GTM Strategy & Planning   Lead territory design, ICP segmentation, capacity planning, and account prioritization   Serve as a trusted advisor to the executive team, influencing policy and strategic direction    Own sales forecasting methodology and facilitate pipeline health reviews   Develop playbooks and SLAs across the full GTM lifecycle   Champion change management across GTM systems, processes, and workflows   Sales Compensation & Deal Operations   Design and support the management of compensation plans across GTM teams, including SPIFs and incentives   Operate a centralized deal desk for pricing strategy, discounting, and approval workflows   Administer performance analytics and compensation systems   Revenue Operations & Systems   Lead optimization of the GTM tech stack, including Salesforce and Hubspot   Automate quote-to-cash workflows to drive efficiency and speed   Partner with IT on systems integrations and improvements   Insights & Forecasting   Manage processes for reporting and analyzing deals through the entire customer lifecycle from pipeline to expansion and renewals   Deliver advanced forecasting, scenario planning, and performance insights   Develop shared KPIs across GTM, aligned with strategic goals and functional accountability   Improve rep productivity and coaching through data-driven performance insights   Skills & Qualifications:   15+ years in Revenue/Sales Operations or GTM Strategy, including significant senior leadership experience at a $50m+ ARR B2B SaaS company   Proven success in GTM planning, forecasting, territory design, capacity planning, and incentive strategy   Recognized authority in revenue strategy and GTM architecture, with deep analytical expertise and demonstrated ability to translate tangible metrics into company-wide strategic direction   Experience managing and integrating tools like Salesforce and Hubspot   A strong plus if you’ve successfully built and managed internal AI Agents for GTM automation   Strong cross-functional collaboration and executive stakeholder management   Excellent project management and organizational skills   Strong executive presence, including written/verbal communication skills & stakeholder management     Benefits:   Flexible Paid Time Off     Paid Holidays and Floating Holidays    Medical, Dental, Vision, FSA, HSA with employer contribution, Life Insurance and Pet Insurance    401k with Employer Match    Take up to 2 Days of Paid Time Off to Volunteer with a 501c Organization    Paid Parental Leave    Company-subsidized membership to Wellhub and Peloton   Fertility and family-building information platform through Carrot   The annual base salary range for this position is $190,000-$200,000 USD. The actual salary will vary depending on the applicant’s experience, skills, and abilities as well as internal equity and market data for their location. This position is also eligible for an additional annual bonus compensation through one of Pacvue’s highly attractive incentive plans, full details will be provided during the recruitment process. #LI-Remote Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

This role is published by Pacvue on greenhouse. SwiftFit is not the employer and does not accept applications.