Skip to content
SwiftFit

Senior  Collections Specialist 

Sterlington, PLLC · San José

Posted 8/3/2026 · last confirmed live 8/26/2026

Apply on Sterlington, PLLC’s site
Position Title:    Senior Collections Specialist    Contract:   Full-time, Independent Contractor       Posting Jurisdictions:   To support US Eastern Time working hours        Our Firm:       Sterlington PLLC is a full-service law firm focusing on complex   corporate, litigation, executive compensation, and private wealth matters. As a firm, we focus on the   economic   as well as the legal aspects of our matters.       Among other strengths, Sterlington is the ultimate law firm for founders, senior executives, and UHNWIs as well as their related businesses.       Learn more at:   www.sterlingtonlaw.com/         The Opportunity       This role is a great fit for someone who enjoys owning the collections process and making a direct impact on cash flow. As a Collections Specialist, you’ll be the primary point of contact for customers on outstanding balances, working proactively and professionally to resolve issues and secure timely payments. You’ll partner closely with internal teams to address billing questions, keep accounts accurate, and improve collections processes over time. It’s a hands-on, visible role where persistence, communication, and attention to detail truly matter.      What   You’ll   Do:         Own collections end ‑ to ‑ end for assigned client accounts, following up on overdue invoices by phone and email    Make outbound collections calls (this is not an email ‑ only role) and handle payment conversations professionally    Negotiate payment plans when needed and document commitments with clear follow ‑ up    Monitor AR aging and proactively flag collection risks before balances escalate    Resolve billing questions and disputes by working closely with billing, accounting, sales, and client services    Apply and reconcile payments, credits, and adjustments accurately    Maintain clear, well ‑ organized records of all collection activity and client communications    Support month ‑ end close by keeping AR balances accurate and up to date    Take full ownership of the AR aging report, updating and analyzing it weekly    Produce and share a weekly collections priority list for the team    Track payment promises and flag broken commitments for escalation    Prepare weekly collections updates that feed directly into cash ‑ flow forecasting    Analyze client payment behavior (days ‑ to ‑ pay, trends, early warning signals)    Monitor AR concentration risk across clients and partner books    Prepare data ‑ backed write ‑ off and reserve recommendations    Serve as the main point of contact for partner ‑ level collections escalations, following firm guidelines    Own and maintain the Collections Playbook and suggest improvements over time    Provide feedback to billing on recurring invoice issues and rejection patterns    Track client retainer balances and flag low retainers ahead of billing cycles    Validate payment application by cross ‑ checking bank activity, aging, and client confirmations      What   We’re   Looking For   :    5+ years of experience in collections, accounts receivable, or a related finance role    Strong communication skills (English C2 or near-native/native) and the ability to handle difficult payment conversations professionally    Detail ‑ oriented, organized, and comfortable managing multiple accounts at once    Solid understanding of AR processes, invoicing, and payment applications    Experience using accounting or ERP systems     Proficiency in Excel and basic financial reporting    Reliable, persistent, and accountable—someone who follows through and gets results    Comfortable using AI ‑ enabled tools, automation, or technology to improve collections workflows, reporting accuracy, and follow ‑ up efficiency      At Sterlington, we believe that world-class talent has no boundaries. We are committed to fostering a diverse and inclusive environment where unique perspectives are valued and every individual has the opportunity to thrive. We encourage all qualified candidates to apply.    

How your resume reads against this

What this posting states — years, degree, arrangement, pay, the skills it names — beside what your resume says. No match percentage: there is not an honest one to give.

This reads the resume you have in the editor, and this browser has none yet.

Open the editor and upload yours

Free, no account. It stays in this browser and is never stored on our side.

This role is published by Sterlington, PLLC on greenhouse. SwiftFit is not the employer and does not accept applications.