Call Center Representative

TechOp Solutions International · Norfolk, VA · Remote

Posted 8/6/2026 · last confirmed live 8/26/2026

Apply on TechOp Solutions International’s site

TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but Candidate must reside within Norfolk, VA or nearby cities. Duties:  Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Accurately record all details in accordance with procedures Conduct database and open-source research Route and escalate calls appropriately Other duties, as assigned Requirements 3 + years experience in a call center Associate's Degree (Preferred) high school diploma or equivalent is required Proven ability to multitask simultaneously communicating and inputting data Strong written and verbal communication skills Proficiency with telephony systems, CRMs, and Microsoft Office Suite. Experience in handling sensitive information

This role is published by TechOp Solutions International on workable. SwiftFit is not the employer and does not accept applications.