Bilingual Front Desk Specialist - Pain Management & Spine

Staffing for Doctors · El Salvador · Remote

Posted 8/25/2026 · last confirmed live 8/26/2026

We are seeking a personable, highly professional Bilingual Front Desk Specialist to support a high-volume Pain Management and Spine practice. The ideal candidate has 2+ years of experience in pain management or spine care, operates eClinicalWorks (eCW) with ease, and confidently manages 100+ daily inbound/outbound patient calls, appointment scheduling, and front-office coordination with exceptional verbal clarity and patient care. Key Responsibilities: Handle high-volume communications (100+ inbound and outbound calls daily) in both English and Spanish with clear, professional speech. Efficiently manage patient appointment scheduling and front desk reception workflows. Utilize eClinicalWorks (eCW) daily for record maintenance, scheduling, and patient intake. Deliver compassionate, patient-centered care suited for individuals dealing with chronic pain and spine conditions. Perform preliminary insurance verifications and authorization follow-ups as needed. Requirements Bilingual Fluency: Fluent in English and Spanish. Specialty Experience: 2+ years of front desk experience in a Pain Management or Spine practice is strongly preferred. Software Proficiency: Hands-on experience with eClinicalWorks (eCW) is required. Call Volume Comfort: Proven ability to thrive in a fast-paced environment handling high-volume calls. Bonus Skills: Prior experience with insurance verification and prior authorizations is a strong plus. Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour, depending on skill set and experience. The schedule is Monday through Friday, 8AM - 4PM, CST.

This role is published by Staffing for Doctors on workable. SwiftFit is not the employer and does not accept applications.