Helpdesk Specialist

COSMOTE GLOBAL SOLUTIONS NV · Bratislava

Posted 7/1/2026 · last confirmed live 8/26/2026

Apply on COSMOTE GLOBAL SOLUTIONS NV’s site

COSMOTE GLOBAL SOLUTIONS NV is looking for a highly skilled Business Intelligence Expert to join our team. The successful candidate will play a key role in designing, developing, and implementing Business Intelligence solutions that enable effective decision-making and provide strategic insights. Responsibilities: Setting up audio-visual equipment Support users of conference facilities during the meetings Preparation and continuous update of existing Knowledge Articles Performing ad-hoc services as requested by Head of Resources Unit or ICT Manager if all tickets have been fulfilled Requirements Proficient in M365 applications Desktop support experience Excellent communication skills, English level required C1 Minimum of 3 Years experience in Service Desk environment Minimum of 3 Years experience in Desktop deployment of support Experience in documenting support requests and resolutions Remote access capability to troubleshoot issues on staff computers Knowledge of M365 applications such as Outlook, Word, Excel, PowerPoint, Teams, SharePoint, and OneDrive Knowledge of Microsoft Azure Environment, server hosting and associated services Experience in troubleshooting desktop issues such as software installation, printer issues, and network connectivity issues Familiarity with standard operating systems such as Windows and macOS Experience in diagnosing and resolving hardware issues on desktops and laptops

This role is published by COSMOTE GLOBAL SOLUTIONS NV on workable. SwiftFit is not the employer and does not accept applications.