Apply on Novibet’s siteJoin Novibet as Bonus Team Agent! Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for sports and thrive in an international GameTech environment, this could be the right opportunity for you. Who We Are Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base. Why Novibet At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning. Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do. What We are looking for As a Bonus Team Agent at Novibet, you'll be responsible for planning, launching, and monitoring marketing campaigns and promotions across Sportsbook and Casino. You will coordinate with internal teams, manage customer queries related to bonuses, and ensure smooth and timely campaign execution. What you will work on Deal directly & manage effectively all customer queries regarding promotions & bonuses Handle complaints and provide solutions related to bonuses Monitor and evaluate the activity of customers Provide accurate information regarding company's promotions Handle daily promotions for both Online Sportsbook and Casino Deliver marketing campaigns (through Optimove/ Mailup/ Locosms marketing tools) Communicate with Sportsbook & Casino Departments, providing feedback regarding promotions, banners etc. What you bring Prior experience in a similar role or customer support department within the industry will be a plus Experience in using CRM tools/ campaigns Passion about sports and excellent knowledge of online gaming products Excellent communication and a team working spirit Fluency in both English and Greek language Flexibility to work on shift rotation 24/7 What we offer We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen: 💰Competitive Compensation: Attractive salary and bonus scheme 🧑⚕️Health insurance: Group health & medical insurance package 💻Top-Notch Equipment: All the tools you need for your role 🚀Career Growth: Focused career development, performance management, and training opportunities 🌍Inclusive Environment: A welcoming, international, and multicultural team 🎉Engaging Activities: Exciting events, sports, and team-building activities At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.
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