Team Leader (Mortgage) | Centris, QC

Tasq Staffing Solutions, Inc. · Quezon City

Posted 8/20/2026 · last confirmed live 8/26/2026

Apply on Tasq Staffing Solutions, Inc.’s site

Work Setup: Onsite Location: Centris, QC Qualifications: Bachelor’s Degree Overall exp 2 to 4 years of contact center experience (on average) with 1-year minimum experience (on average) in a supervisory role. At least 1 year of banking experience with mortgage background. Must be knowledgeable with - ALM, KYC, loan origination, fraud, reconciliation and underwriting. Property services holistically Excellent communication skills (written and verbal) Strong leadership, coaching, and mentoring abilities Customer service, complaint handling, and escalation management experience Strong analytical, problem-solving, and decision-making skills Fluent/native speaker of the required language Proficient in MS Office and online tools Ability to meet KPIs, drive action plans, and manage stakeholder communications Detail-oriented, adaptable, and able to work in a fast-paced environment Strong interpersonal skills with a collaborative and solution-focused mindset Ability to lead teams, handle escalated calls, and perform under pressure

This role is published by Tasq Staffing Solutions, Inc. on workable. SwiftFit is not the employer and does not accept applications.