Writing a customer service representative resume

Everything below is counted from 5,285 live customer service representativepostings, taken from employers’ own career pages rather than a job board. Nothing here is advice about what usually works. It is what these specific postings say.

Open roles: 5,285
Employers: 471
Remote: 4%
Typical pay: $31k–43k
Verified live (7d): 3,822

What they ask for

Counted across 457 of the most recent 1,500 postings, the ones that named a skill we recognise. A share is of those, not of every posting.

Microsoft Excel29%
Customer Relationship Management25%
Enterprise Resource Planning19%
Facebook18%
SAP17%
Workday16%
Microsoft Outlook14%
Microsoft Word6%
Front Desk6%
LinkedIn5%
VMWare Workstation4%
HIPAA4%
Microsoft PowerPoint3%
Instagram2%

This is a floor, not a ceiling: the reader behind it only counts terms it recognises, so a skill missing here means it was not matched, not that nobody wants it. Put what you actually have on the page.

Who is hiring right now

Public Storage1,086
Domino's309
PLS195
CK Circle K Stores Inc.171
SBM Management Services, LP163
Farm Boy Inc.136
BMO Financial Group99
RCM Holdco Inc.87
Concentrix Daksh Services India Private Limited82
Assured Automotive63
Tower Loan of Mississippi, LLC52
Nordstrom Inc51

Looking for the openings rather than the resume? Browse live customer service representative roles.